Levels of Service for Ready-Made Plans

We’ve recorded guidance videos covering almost every screen you’ll see in the questionnaire, and those videos are embedded within the screen they discuss, so just hit play and let us walk you through it. If you still have questions there will be a link at the bottom of the page where you can ask any questions and we’d be happy to assist.

We’ve made things as simple as possible, so many clients will complete the questionnaire in 20 minutes or less, but you’re not required to complete things in one go. At the bottom of the questionnaire there will be a link for you to send your questionnaire to your email to pick it up later. Come back anytime and pick up where you left off.

Ready-Made Plans will be printed, flagged for signature, and shipped to you in a customized portfolio within 1-2 business days (plus mail transit time).

Attorney Reviews of plans are typically sent out in 1-3 business days, though this may vary by a day or two depending on volume.

Premium Review plans will have similar timelines as above, but the added variable of however much time you need to review your plan and prepare for your attorney meeting. This is entirely your pace, set a meeting the same week or take as much time as you need to think things through.

Payment isn’t made until the very end of the software, so you can check everything out without needing to pay anything up front.

No! Unlike many DIY solutions on the market, our plans are not one size fits all, fill in the blank, templates. We’ve built a state of the art document automation solution that uses conditional logic to custom formulate your plan based on your entries. More than just a search and replace type feature, this allows for dynamic conditions to be added, removed, or adjusted within your plan to best suit how you answer along the way. And these aren’t just built by “an attorney” without a name – this was tediously created and is still maintained by Michael and Caroline Jenkins of Jenkins & Jenkins, Estate Planning Attorneys. They’re also the attorneys you’ll get help from if you choose an attorney review option, which makes this software solution one of the most unique in the marketplace!

Life happens, and your planning should be flexible to accommodate changes that do come up. With our software based plans, changes could not be an easier. Simply email support@jjlawca.com to let us know you need to make updates and we’ll send you a private link to make your updates online. Amendments are included for 1 year for any software based plan, and we’ll soon be offering a client care program where you can store your documents, make updates anytime you need, and stay up to date on the laws affecting your plan anytime! (expected summer of 2023)

One of the best parts of the software based plans we offer is you can upgrade your level of service anytime and will only pay the difference, your original investment is never lost. If you start start a ready-made plan and end up needing more attorney support than you originally thought, just send an email to support@jjlawca.com and ask to upgrade your plan. You can upgrade all the way up to a full service traditional plan as well, so if you need more detail and contingencies in your plan that require custom drafting, you can always enlist the help of the attorneys at Jenkins & Jenkins in a traditional fashion, without losing any of your money spent on a software based plan.

Our Premium Service option through the software feels very much like a full service plan, and rightfully so as a full attorney client relationship is formed with this option and you’ll directly meet with the attorneys at Jenkins & Jenkins, Estate Planning Attorneys along the way.

The core difference is that with this option you begin with the software and your plan is auto-generated to start, instead of telling the attorneys what you want and then having them spend the time to custom draft your plan.

If you’re someone who just wants to tell an attorney what you want and have them take care of it (or if you have complex wishes), full service is for you. If you have fairly simple wishes and are okay going through an online questionnaire to gather your wishes, but you still want a dedicated Estate Planning Attorney fully involved to make sure your plan works, our Premium Service option may be for you.

We take several steps to make sure your information is secure, the first of which is to not have you include sensitive information (you will not be asked for your social security number or financial account numbers, as an example). This information can easily be handled outside of the software directly on your physical documents, so there is no reason to risk including it within any software.

All of the data you transmit is encrypted in transit and at-rest using industry best practices, including Transport Layer Security (TLS). Your data is encrypted at rest with AES-256 encryption in AWS data centers stored in the USA only. AWS data centers are managed in accordance with SOC 1-3, PCI DSS Level 1 and ISO 9001/ISO 270001.  Our payment processing vendors are also PCI compliant.